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Birdie

🌎 birdie.ai

Birdie is a Feedback Analytics Platform designed to amplify a customer-centric approach. It centralizes feedback from multiple sources and uses AI to categorize and summarize relevant signals, enabling teams to make informed decisions across products, processes, and customer service. The platform helps companies monitor and associate incoming feedback to each step of their product journey, enhancing product intuition and fostering alignment with stakeholders.

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Birdie News & Insights as of Oct 14, 2024

• Birdie added a new 'Code Search' feature to their GitHub page, emphasizing efficient searching.
• Wasim Mushtaq has joined Birdie as a Strategic Partner in the United Kingdom, previously holding a position at another company.
• Birdie announced a strategic partnership with Wasim Mushtaq to help UK fintechs use customer feedback for growth and innovation.
• Patrícia Osorio, Co-founder of Birdie, represented the company at the 5th Customer Experience Canada event in October 2024.
• Gustavo Saiago, Director of Product & CX Evangelist at Birdie, created a maturity matrix to help CX teams identify gaps and prioritize actions for cultural transformation.

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