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Alorica

🌎 alorica.com

Alorica is the largest, certified minority-owned BPO and a leading global provider of customer experience solutions. With over 25 years in the industry, Alorica specializes in creating exceptional customer experiences across various channels, including phone, online, and social media. Headquartered in Irvine, CA, the company employs over 100,000 people globally and serves a diverse range of clients, including many Fortune 1000 companies, by offering services such as contact center support, digital transformation, and business process consulting.

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Alorica - Latest News and Updates

• Alorica has introduced Alorica Advisory Services and AIQ Innovation Lab to enhance operational efficiency and customer journeys.
• Kumar V. has joined Alorica as a Senior Information Technology Project Manager in India, previously working as a Project Manager at Dell Technologies.
• Alorica is a tenant in the React office building in Łódź, recently acquired by Summus Capital for EUR 32.5 million.
• Jamea Garcia from Alorica was elected as a Board Trustee of the Contact Center Association of the Philippines for 2025-2026.

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