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RivalSense tracks the most important product launches, fundraising news, partnerships, hiring activities, pricing changes, tech news, vendors, corporate filings, media mentions, and other developments of companies you're following 💡

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Alorica

🌎 alorica.com

Alorica is the largest, certified minority-owned BPO and a leading global provider of customer experience solutions. With over 25 years in the industry, Alorica specializes in creating exceptional customer experiences across various channels, including phone, online, and social media. Headquartered in Irvine, CA, the company employs over 100,000 people globally and serves a diverse range of clients, including many Fortune 1000 companies, by offering services such as contact center support, digital transformation, and business process consulting.

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Alorica - Latest News and Updates

• Former Alorica employees filed a motion on November 8 to certify a class of about 4,000 people in a lawsuit alleging the company mismanaged its retirement plan with high fees.
• Alorica has partnered with Inclulab, a Guatemala-based training center, to provide job opportunities for young people with special needs and offer food services to employees.
• Alorica's ReVoLT, a real-time voice language translation solution, won a Bronze Stevie® for Technology Breakthrough of the Year at the 2024 Technology Excellence Awards.
• Proc Dominguez has joined Alorica as Director of Learning Delivery in Mexico, previously serving as Head of Global Culture & Development at Root Capital.
• Alorica successfully passed a Corporate Control Audit for a major retail brand with no findings.

• Alorica Poland's Culture Committee organized an event praised for its atmosphere, as shared by Site Director Kamila Woźniakowska.
• Alorica's interview process is generally considered easy, with many candidates being hired on the spot after basic questions and a straightforward application.

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