Aircall | Competitive Intelligence Profile
Aircall is a cloud-based customer communication and engagement platform designed for sales and support teams. It offers a fully integrated...
Aircall is a cloud-based customer communication and engagement platform designed for sales and support teams. It offers a fully integrated phone system that is easy to use and reliable, with seamless integration into major CRMs and business tools. Aircall helps SMBs enhance productivity and customer satisfaction through its advanced telephony features and AI technologies. The company has a global presence with over 700 employees and has been recognized for its workplace culture and rapid growth.
🛍️ Aircall Product and Pricing Intelligence →
📅 Aircall Event Participations →
⚖️ Aircall Regulatory Intelligence →
👔 Aircall Management and Leadership Team →
⚔️ Aircall Alternatives and Competitors →
💼 Aircall Hiring and Layoffs →
🤝 Aircall Partnerships, Clients and Vendors →
📈 Aircall Financial Performance, Fundraising, M&A →
🛍️ Aircall Product and Pricing Intelligence
Leverage product insights to define key product development milestones, guide go-to-market planning, build a robust product-market fit matrix, and perform in-depth SWOT analyses.
Harness pricing intelligence to support strategic pricing decisions, conduct competitive pricing analysis, and craft effective differential pricing strategies.
- Aircall updated its Google Play app on 1 Jul 2025, introducing new features like Messaging View for quick access to messages and Single UI Login for faster authentication.
- Aircall launched Salesforce Service Cloud Voice on the AppExchange, offering it as BYOT for faster integration and predictable costs.
- Aircall seeks a German-speaking partnerships intern in Paris to support DACH market growth, offering hands-on experience in partner acquisition and management.
📅 Aircall Event Participations
Stay updated on where your competitors are showing up—industry conferences, webinars, podcasts, and speaking engagements—to gauge their messaging, target audiences, and strategic focus. Discover how they’re positioning themselves in the market, what narratives they’re pushing, and which partnerships they’re cultivating. Use this intelligence to refine your own positioning, identify missed opportunities, and stay top-of-mind in your industry.
- Aircall participates in CX Fest, an event series on AI and customer experience in Frankfurt and Berlin, as a technology provider and contributor to the evolving CX landscape.
- Aircall hosted Aircall Ascend in Paris on June 26 with sponsors Geckoboard, Make, and Front.
- Aircall held its first Partner Summit in EMEA on June 23, awarding Reej Consulting as Partner of the Year and recognizing other partners for their achievements.
⚖️ Aircall Regulatory Intelligence
Monitor critical regulatory events—such as issued or revoked licenses, lawsuits, investigations, and court rulings—to understand the compliance posture and legal exposure of your rivals. Spot early warning signs of operational risk, delays, or reputational damage, and use these insights to fine-tune your market strategy, mitigate your own risk, or capitalize on competitor setbacks.
👔 Aircall Management and Leadership Team
Understand who’s steering your competitors by tracking changes in their management and leadership teams. Gain insights into strategic direction, leadership style, and organizational priorities based on executive backgrounds and hiring trends. Use this knowledge to anticipate competitive moves, tailor your sales or partnership approach, and benchmark against industry leaders.
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Director Partnerships EMEA & LATAM
[email protected] -
Director of Software Engineering[email protected]
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Director of Product[email protected]
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Global Brand Director[email protected]
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Co-founder & VP of Communications Platform
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Chief Legal and Business Officer[email protected]
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Chief Marketing Officer, Aircall[email protected]
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Founder & CEO, Poditude,Inc.[email protected]
⚔️ Aircall Alternatives and Competitors
Identify the competitors of your competitors to uncover indirect threats, emerging disruptors, and untapped opportunities. Understand the broader competitive ecosystem, spot white space in the market, and gain strategic context that helps you position more effectively. These insights sharpen your market intelligence and reveal angles others often overlook.
- JustCall |
- Genesys Cloud CX |
- CloudTalk |
- Kixie PowerCall & SMS |
- Nextiva |
- 3CX |
- CallHippo |
- Ringover |
- Dialpad |
- Talkdesk |
- 8×8 |
- RingCentral |
- Microsoft Teams |
- Grasshopper |
- OpenPhone |
- Phone.com |
- GoToConnect |
- Weave |
- Zoho Voice |
- Twilio |
- Bitrix24 |
- DialedIn CCaaS |
- SmartReach.io
💼 Aircall Hiring and Layoffs
Track key workforce changes—new hires, leadership shifts, and layoffs—to spot strategic organizational moves. Identify rising competitors, uncover shifts in company direction, and seize opportunities to attract top talent or engage new decision-makers. Use these insights to refine your recruitment strategy and build stronger business relationships.
- Chip Maxwell joins Aircall as Director of Corporate Sales in the United States, previously holding a position at an unspecified company.
- Vincent SALVONI, Director of Procurement at Aircall in France, left to join Pigment as Director of Procurement.
- Deepanshu Sandhuria joins Aircall as Engineering Manager in United States, previously Tech Lead / Engineering Manager at Fiddler AI.
🤝 Aircall Partnerships, Clients and Vendors
Monitor new partnerships, client wins, and vendor relationships to understand where your competitors are gaining traction. Spot emerging alliances, evaluate ecosystem shifts, and identify potential partners or prospects early. These insights help you refine your sales strategy, anticipate market movements, and stay one step ahead in a dynamic competitive landscape.
- Aircall partners with TRY Dig to offer integrated communication solutions for businesses in the Nordics using HubSpot CRM & Helpdesk.
- Aircall partners with Helion B2B, a leading Danish HubSpot Partner, to enhance B2B business success.
- Aircall named Unlimited Tech Solutions its Global Partner of the Year in 2024 for their work with HubSpot clients, as announced by Pat Donley, Senior Partner Manager at Aircall.
📈 Aircall Financial Performance, Fundraising, M&A
Track competitors’ financial performance, fundraising rounds, and M&A activity to assess their growth trajectory and strategic focus. Uncover signals of expansion, market entry, or consolidation, and benchmark your position accordingly. Use these insights to inform investor conversations, identify acquisition opportunities, and fine-tune your competitive strategy.
- Aircall raised $226M over 8 rounds from 35 investors, including Draper Esprit and Kreos Capital, with its latest undisclosed round on Feb 23, 2022.
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