---

Brought to you by RivalSense - an AI tool for monitoring any company.

RivalSense tracks the most important product launches, fundraising news, partnerships, hiring activities, pricing changes, tech news, vendors, corporate filings, media mentions, and other developments of companies you're following 💡

---

Aircall

🌎 aircall.io

Aircall is a cloud-based customer communication and engagement platform designed for sales and support teams. It offers a fully integrated phone system that is easy to use and reliable, with seamless integration into major CRMs and business tools. Aircall helps SMBs enhance productivity and customer satisfaction through its advanced telephony features and AI technologies. The company has a global presence with over 700 employees and has been recognized for its workplace culture and rapid growth.

---

Aircall - Latest News and Updates

• Tara de Nicolas has joined Aircall as the new Chief Marketing Officer.
• Aircall has integrated with BoldDesk, allowing agents to make and receive calls directly within the platform with features like call conferencing and advanced IVR.
• Chattermill now allows integration with Aircall to analyze support and sales calls for customer feedback insights.
• Aircall co-sponsored events in Düsseldorf with partners KERUN.ONE GmbH and Salesfive, engaging in networking and discussions with Salesforce and clients.
• Aircall will showcase its AI advancements at the Service Summit in Hamburg, November 15, with team members including Nicholas Mamet, SDR & BDR Team Lead.

• Aircall will present a talk on scaling customer support at the Service Summit on November 20, showcasing how Cargoboard increased their support capacity from 10 to 800 calls per day.
• Aircall is celebrating its 10th anniversary in 2024 with an exclusive event in Berlin featuring a live demo of Aircall Workspace, which integrates calls, voicemails, and chats into one interface.
• Aircall has been nominated for two PartnerStack partner awards, with Jian Lee, Pat Donley, and Veronica Fernandez nominated for the Partnership Leader of the Year award.
• Aircall is currently hiring for the position of Strategic Pricing Manager in the United States.
• Aircall and MySalesCoach conducted a study with over 1600 participants revealing a gap between sales reps' and managers' views on coaching.

---

Sign up to receive regular updates

If you liked the insights, consider following your own companies of interest. Receive weekly insights directly to your inbox using RivalSense.