Aircall | News, Hiring, Layoffs, Competitors, CEO, Fundraising Insights

Aircall is a cloud-based customer communication and engagement platform designed for sales and support teams. It offers a fully integrated...


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Aircall is a cloud-based customer communication and engagement platform designed for sales and support teams. It offers a fully integrated phone system that is easy to use and reliable, with seamless integration into major CRMs and business tools. Aircall helps SMBs enhance productivity and customer satisfaction through its advanced telephony features and AI technologies. The company has a global presence with over 700 employees and has been recognized for its workplace culture and rapid growth.

Website
Size
501-1000 employees
Industry
Telecommunications
Specialities
Call center software, VoIP, Cloud, Business phone system, Customer Support, Call Recording, sales, sales calls, CcaaS, Call center, Business phone

🛍️ Aircall Product and Pricing News →

👔 Aircall CEO, Management and Leadership Team →

⚔️ Aircall Alternatives and Competitors →

💼 Aircall Hiring and Layoffs →

🤖 Aircall Developer, Integration and Automation News →

📈 Aircall Financials, Fundraising and Valuation News →

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🛍️ Aircall Product and Pricing News

  • Aircall has introduced a new live monitoring experience to enhance their tech offerings as of October 25, 2024.
  • Aircall has rebranded its desktop application from 'Aircall Phone' to 'Aircall Workspace' and now supports both Intel and Apple Silicon Macs.
  • Aircall has introduced a call scoring feature that allows users to analyze exchanges in three clicks to improve team performance.
  • Aircall has integrated with BoldDesk, allowing agents to make and receive calls directly within the platform with features like call conferencing and advanced IVR.
  • Chattermill now allows integration with Aircall to analyze support and sales calls for customer feedback insights.

  • On November 20, Madelyn DePrey, Global VP of Customer Success at Aircall, spoke at the Modern Sales Pros' Revenue Renaissance event.
  • Aircall is hosting the CX & AI Talks event in Paris on December 11, 2024, in collaboration with Premium Plus to celebrate its 10th anniversary.
  • Aircall is preparing to move into General Availability with features like centralized communication and simplified workflows.

👔 Aircall CEO, Management and Leadership Team


⚔️ Aircall Alternatives and Competitors

  • JustCall
  • |
  • Genesys Cloud CX
  • |
  • CloudTalk
  • |
  • Kixie PowerCall & SMS
  • |
  • Nextiva
  • |
  • 3CX
  • |
  • CallHippo
  • |
  • Ringover
  • |
  • Dialpad
  • |
  • Talkdesk
  • |
  • 8×8
  • |
  • RingCentral
  • |
  • Microsoft Teams
  • |
  • Grasshopper
  • |
  • OpenPhone
  • |
  • Phone.com
  • |
  • GoToConnect
  • |
  • Weave
  • |
  • Zoho Voice
  • |
  • Twilio
  • |
  • Bitrix24
  • |
  • DialedIn CCaaS
  • |
  • SmartReach.io

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💼 Aircall Hiring and Layoffs

  • Tara de Nicolas has joined Aircall as the new Chief Marketing Officer.
  • Courtney Graham has left Aircall, where she served as Global Director, Digital Customer Success, to join Clio - Cloud-Based Legal Technology as Senior Manager, Scaled Customer Programs in the United States.
  • Aircall is currently hiring for the position of Account Executive - UKI Market in the United Kingdom.
  • Alex O'Farrell has been promoted to Partnerships Team Lead, APAC at Aircall.
  • Aircall is currently hiring for the position of Strategic Pricing Manager in the United States.


🤖 Aircall Developer, Integration and Automation News

  • Aircall congratulates its partner Evolf for achieving Silver status quickly, highlighting their efficient integration with Salesforce in the Iberia region.
  • L'Adresse has partnered with Aircall to implement their cloud telephony solution, enhancing operational efficiency and customer interaction management with AI.


📈 Aircall Financials, Fundraising and Valuation News

  • Aircall, backed by over $220 million in investment, empowers over 20,000 customers with technology for accessible and collaborative communication.


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