Aircall | Competitive Intelligence Profile
Aircall is a cloud-based customer communication and engagement platform designed for sales and support teams. It offers a fully integrated...
Aircall is a cloud-based customer communication and engagement platform designed for sales and support teams. It offers a fully integrated phone system that is easy to use and reliable, with seamless integration into major CRMs and business tools. Aircall helps SMBs enhance productivity and customer satisfaction through its advanced telephony features and AI technologies. The company has a global presence with over 700 employees and has been recognized for its workplace culture and rapid growth.
Website
Size
501-1000 employees
Industry
Telecommunications
Specialities
Call center software, VoIP, Cloud, Business phone system, Customer Support, Call Recording, sales, sales calls, CcaaS, Call center, Business phone
🛍️ Aircall Product and Pricing News →
👔 Aircall CEO, Management and Leadership Team →
⚔️ Aircall Alternatives and Competitors →
💼 Aircall Hiring and Layoffs →
🤖 Aircall Developer, Integration and Automation News →
📈 Aircall Financials, Fundraising and Valuation News →
🛍️ Aircall Product and Pricing News
- Aircall has added Messaging API & Webhooks to its call center software features.
- Aircall now emphasizes its AI-powered platform for healthcare, offering secure patient communication and CRM integration to enhance personalized interactions and data security.
- Aircall has repositioned its platform for education and e-learning organizations, emphasizing AI-powered personalized support and data security for online, hybrid, and in-person learning.
- Aircall is focusing on building an AI-first company by integrating generative AI into their operations.
- Aircall now offers real-time dashboards and gamification features to boost team performance and motivation with Plecto integration.
- Aircall can now be integrated with OpenAI using SureTriggers, allowing users to automate tasks without coding.
- Aircall has introduced a new live monitoring experience to enhance their tech offerings as of October 25, 2024.
- Aircall has rebranded its desktop application from 'Aircall Phone' to 'Aircall Workspace' and now supports both Intel and Apple Silicon Macs.
👔 Aircall CEO, Management and Leadership Team
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Director Partnerships EMEA & LATAM
[email protected] -
Director of Software Engineering[email protected]
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Director of Product[email protected]
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Global Brand Director[email protected]
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Co-founder & VP of Communications Platform
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Chief Legal and Business Officer[email protected]
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Chief Marketing Officer, Aircall[email protected]
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Founder & CEO, Poditude,Inc.[email protected]
⚔️ Aircall Alternatives and Competitors
- JustCall |
- Genesys Cloud CX |
- CloudTalk |
- Kixie PowerCall & SMS |
- Nextiva |
- 3CX |
- CallHippo |
- Ringover |
- Dialpad |
- Talkdesk |
- 8×8 |
- RingCentral |
- Microsoft Teams |
- Grasshopper |
- OpenPhone |
- Phone.com |
- GoToConnect |
- Weave |
- Zoho Voice |
- Twilio |
- Bitrix24 |
- DialedIn CCaaS |
- SmartReach.io
💼 Aircall Hiring and Layoffs
- Tara de Nicolas has joined Aircall as the new Chief Marketing Officer.
- Aircall is currently hiring for the position of Global Field Marketing Director in the United States.
- Johan Terras has left Aircall as Head of RevOps in France to join Back Market as VP Operations.
- Courtney Graham has left Aircall, where she served as Global Director, Digital Customer Success, to join Clio - Cloud-Based Legal Technology as Senior Manager, Scaled Customer Programs in the United States.
- Aircall is currently hiring a Senior Performance Marketing Manager (EMEA) in France.
- Francis Ramos has joined Aircall as the Global Social Media Manager.
- Aircall is currently hiring for the position of Velocity Account Executive in Germany.
- Aircall is currently hiring for the position of Account Executive - UKI Market in the United Kingdom.
🤖 Aircall Developer, Integration and Automation News
- Aircall has partnered with CIDigital GmbH, a medical industry innovator, to enhance customer interactions and growth through digital solutions, with Christine Griesbacher as Partner Account Manager.
- SumUp improved its call answer rate by 40% and increased outbound calls by 30% using Aircall, enhancing customer satisfaction and revenue opportunities.
- Johan Terras, Revenue Operations at Aircall, shared that using Icypeas has significantly improved their data quality and prospecting efficiency, achieving zero email bounce rates.
- In early November, Aircall and Salesforce celebrated their partnership with an event on Sydney Harbour, highlighting their integration's role in enhancing business communications.
- Aircall congratulates its partner Evolf for achieving Silver status quickly, highlighting their efficient integration with Salesforce in the Iberia region.
- L'Adresse has partnered with Aircall to implement their cloud telephony solution, enhancing operational efficiency and customer interaction management with AI.
📈 Aircall Financials, Fundraising and Valuation News
- Aircall, backed by over $220 million in investment, empowers over 20,000 customers with technology for accessible and collaborative communication.
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